Shipping policy
We offer fast, reliable shipping from two global hubs to ensure your products arrive fresh and on time. Please note that shipping thresholds vary by product type and destination.
🇺🇸 Trader Joe's & Metropolitan Luxury Tea Products
Shipped directly from the United States via UPS or FedEx.
| Destination | Free Shipping Threshold | Carrier | Est. Delivery |
| United States 🇺🇸 | US$ 98+ | UPS Ground | 5 Business Days |
| Canada 🇨🇦 | CAD 175+ | UPS Standard | 5 Business Days |
| Global (Other) | US$ 128+ | FedEx Air | 7-9 Business Days |
Note: US Free Shipping applies to the Lower 48 states. Non-US48 addresses (Hawaii, Alaska, etc.) are processed as global orders.
🇭🇰 General (non Trader Joe's & Metropolitan Luxury Tea) Products
Shipped from the Hong Kong via FedEx.
| Destination | Free Shipping Threshold | Carrier | Est. Delivery |
| Hong Kong 🇭🇰 | HK$ 800+ | SF Express | 2-4 Business Days |
| Global (Outside HK) | US$ 98+ | FedEx Air | 4-7 Business Days |
Important Terms & Conditions:
- Customs & Duties: International orders may be subject to customs clearance. While we use premium carriers (UPS/FedEx) to minimize delays, we are not responsible for delays caused by local customs authorities.
- Mixed Carts: If your order contains both Trader Joe's and General items, they will arrive in separate packages from their respective hubs. Shipping thresholds are calculated per source.
- Promotion Period: These current shipping rates and thresholds are guaranteed through September 30, 2026.
- Tracking: You will receive separate tracking numbers for each shipment once they are dispatched.